Helpful information
Frequently asked questions
Find answers about tickets, accessibility, visiting the theatre, discounts and more.
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Accessibility
Blackburn Empire Theatre strive to be as accessible as possible considering the limitations presented by our building which was built in 1910.
- Access and auditorium for wheelchairs
- Accessible parking
- Accessible toilets
- Assistance dogs
- Contact us
- Essential companion tickets (under 16s)
- Fire and emergency
- First aid & medical emergencies
Discounts, promos & vouchers
Everything you need to know about promotion codes, gift vouchers and group discounts.
- Can I purchase Gift Vouchers for myself or as a gift?
- Do you offer family tickets?
- Do you offer group discounts?
- How do I use a Blackburn Empire gift voucher?
- How do I use a promotion code?
Hiring the Theatre
Are we the perfect venue for your show or event?
- Hiring the Theatre
- I want to bring a show to the theatre
- What is the seating capacity of the Theatre?
Tickets
All about tickets - Including • How to book. How to pay. Types of Tickets. Children & babies. Ticket Protection.
- Are there any promo codes?
- Can I buy a ticket from the box office before a show?
- Can I get early access to ticket sales?
- Can I join a waiting list for a sold out show?
- Can I resell my tickets?
- Can tickets be refunded?
- Do I need to print my tickets?
- Do you charge booking fees?
Visiting the Theatre
We are looking forward to welcoming you to the theatre. Here's the information that can help your visit go with a swing!
- Can I bring my own drinks & snacks?
- Can I get a “Shout Out” at a Show?
- Can I take drinks & snacks into the auditorium?
- Can I take pictures or videos of a show?
- Do you have a bar for drinks & refreshments?
- Do you have a cloakroom?
- Do you have a smoking area?
- Do your shows have age restrictions?
Still need help?
Not got the answer you need?
For any other questions, email the theatre team and we will point you in the right direction.
